Ticket Policy

FAQs & Answers

Box Office Hours:

The box office opens one hour before events and regular hours are Monday – Friday 12:00-4:00 pm. Calls are returned every other day, except weekends and holidays.

Tickets Online or At the Door:

Tickets are available on-line 24 hours a day via this website. We strongly encourage patrons to purchase tickets in advance online as seating is limited in the Lorraine Boccardo Black Box Theatre. Tickets may be available at the door one hour before the performance, based on availability. 

Phone & Address:

If you have questions, please call Center for the Arts at Kayenta at 435-674-ARTS (2787). The theater building is located on the South end of the Kayenta Art Village: 881 Coyote Gulch Ct.; Ivins, UT 84738

Refunds & Exchanges:

Once purchased, all tickets are non-refundable. In rare circumstances for multiple-performance shows only, tickets may be exchanged. Ticket purchases will appear as Kayenta Arts Foundation on your credit card statement, with a reference to event name. All sales are final. Extenuating circumstances are always taken into consideration, as we aim to put your needs first as our most valued customers.

Seating & Late arrivals:

Seating generally begins 15 minutes before performance time. Late arrivals will be seated only when appropriate to the performance and at the discretion of House Management. There are no refunds for late arrivals.

Outdoor Events:

All outdoor events are subject to “weather dates,” which are typically scheduled for the night following the original event date. Should an event need to be rescheduled to a “weather date,” patrons will be alerted as quickly as possible, via email. No refunds will be issued unless an event is completely canceled. 

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Thank you for your patience and patronage and donations during a very tough year! As we transition back cautiously and safely into a fuller capacity at the theater please note:

MASKS are still REQUIRED for the safety of all patrons, performers and staff.
The distancing between parties will be 2-3 feet until further notice.

Thank you for your cooperation! Jan Broberg